All Sales are Final. NO REFUNDS. Exchanges only.
Our exchange policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
Once your exchange has been authorized to send back and the item is received and inspected, we will send you an email to notify you that we have received your item for exchange. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, and a replacement will be sent to you, within a 7-10 days.
If you are ready to do an exchange, please contact us at [email protected]
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To exchange your product, you should email us first for authorization.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.